Wildsip Seller Dashboard User Guide

The Wildsip Seller Dashboard provides you with an integrated portal where you can manage your product listings and order fulfillment. This guide will take you through how to access and use the dashboard for product and order management.

Table of Contents

Accessing the Seller Dashboard

The seller dashboard can be accessed at wildsip.co.uk/dashboard. The dashboard can only be accessed by verified Seller accounts. If you’re unsure of your account login details, please reach out to hello@wildsip.co.uk.

You can also access the dashboard via the “Dashboard” link in the footer of the website.

Product Management

You can manage your product listings, including creating new listings and editing existing ones, by accessing the “Products” section of the seller dashboard. When you access the “Products” section, you will see an overview of all of your current product listings, including listings that are either hidden or out of stock.

Please note, all new product listings, or edits to existing listings, are approved by Wildsip before going live. 

Creating product listings

To create a new product listing, click on “Add product” under the dashboard header. The first section of the product form consists of 4 required fields;

The name that your product will be displayed with across the site and on the product listing page

Information about your product, which will appear on the product listing page. 

Product categories are pre-defined, so please select one of the available options. Existing categories are;

  • Beer
  • Cider
  • Coffee
  • Spirits & More
    • Spirits, Pre-Made Cocktails and Hard Seltzers fall under this category

Every product requires one featured image, which will appear as a thumbnail across the site and on the product listing page.

You also have the option of adding additional gallery images, which will appear on the product listing page.

You will then be asked to select the “Product type” – there are two options to select from;

A “Simple product” is a standalone product that has no variations that the customer is required to select before purchasing (e.g. size, grind type)

A “Variable product” is a product that has variations of the same product that a customer is required to select before purchasing (e.g. size, grind type)

Creating a Simple product

There are three content tabs for adding a Simple product;

The “General” tab is where you set the price for your product;

  • Regular price: this is the standard price you want to list your product for, not including delivery
  • Sale price: this is an optional field where you can set a sale price for your product for a specific date range 

There are two options for managing inventory & stock status on Gander, which can be determined through the “Manage stock?” button;

  • Manage stock: If you choose to “Manage stock” you will be asked to set a stock quantity and low stock threshold. You will be notified by email when a product reaches the low stock threshold.
    • Please note that the stock quantity will only update based on Gander sales and is not linked to your own inventory management platform
  • Don’t manage stock: by leaving the “Manage stock?” button unchecked, you can manually set a stock status for your listings (i.e. In stock / Out of stock), which will not change unless changed by you

Attributes are used to help customers discover your products through filters & search results. Select and add all the relevant attributes from the available options.

Different attributes are required depending on your product category – please see the “Selecting Attributes” section below for guidance.

Creating a Variable product

There are four content tabs for adding a Variable product;

There is nothing to update in the “General” tab for variable products.

There are two options for managing inventory & stock status on Gander, which can be determined through the “Manage stock?” button;

  • Manage stock: If you choose to “Manage stock” you will be asked to set a stock quantity and low stock threshold. You will be notified by email when a product reaches the low stock threshold.
    • Please note that the stock quantity will only update based on Gander sales and is not linked to your own inventory management platform
  • Don’t manage stock: by leaving the “Manage stock?” button unchecked, you can manually set a stock status for your listings (i.e. In stock / Out of stock), which will not change unless changed by you
    • If you choose to manually update the stock status for a variable product, the status is set at the variation level

Attributes are used to help customers discover your products through filters & search results. Select and add all the relevant attributes from the available options.

Different attributes are required depending on your product category – please see the “Selecting Attributes” section below for guidance.

For variable products, attributes are also used to determine how product variations are defined. For the attributes that you want to use for variations, check the “Used for variations” box and select all the relevant attribute terms;

  • E.g. Size/Weight: 6x330ml, 12x330ml

Once you have selected the attributes you want to use for variations, under the “Variations” tab, open the dropdown menu and select “Create variations from all attributes” – this will create a unique product variation for every attribute/combination of attributes that you selected for variations.

You can then set the price and stock status for each variation by click on the newly created variation. Regular price needs to be updated for every variation.

Selecting Attributes

Attributes are required to ensure your products appear in search listings and in category pages when filters are applied. In most cases, the relevant attribute terms will be available from the drop-down options, however if it isn’t you can add a new attribute term by selecting “Add new” and inputting the new term.

Different attributes are required depending on your product category – please refer to the relevant category below to ensure you have the correct attributes applied to your products;

Brand: Select the same brand name associated with your seller account
Product type: This refers to the style of beer. You can add multiple terms where relevant (i.e. for a mixed case of low-alcohol lagers, add “Mixed Case”, “Low Alcohol” and “Lager”)
Size/Weight: Select the size of beer and quantity if it is a multi-pack or mixed case (e.g. 12x330ml)

Attributes not required: Grind type, Alcohol base, UWCF Colors, UWCF Size

Brand: Select the same brand name associated with your seller account
Product type: This refers to the style of cider. You can add multiple terms where relevant (i.e. for a mixed case of medium, sparkling ciders, add “Mixed Case”, “Medium” and “Sparkling”)
Size/Weight: Select the size of cider and quantity if it is a multi-pack or mixed case (e.g. 12x330ml)

Attributes not required: Grind type, Alcohol base, UWCF Colors, UWCF Size

Brand: Select the same brand name associated with your seller account
Product type: This refers to the type of coffee product (e.g. Beans, Pods, Instant, etc.)
Size/Weight: Select the weight of product (e.g. 250g, 1KG)
Grind type: Add all grind types that you offer (e.g. Wholebean, Espresso, Filter, etc.)

Attributes not required: Alcohol base, UWCF Colors, UWCF Size 

Brand: Select the same brand name associated with your seller account
Product type: This refers to the type of product (e.g. Spirits, Pre-Made Cocktails, Hard Seltzers, etc.)
Size/Weight: Select the size of product and quantity if a multi-pack or mixed case (e.g. 12x250ml)
Alcohol Base: Select the main alcohol ingredient of the product (e.g. Vodka, Gin, Whisky, etc.)

Attributes not required: Grind type, UWCF Colors, UWCF Size

Edit existing product listings

To edit an existing product, go to the “Products” section of the seller dashboard. Hover over the product you want to edit, then select “Edit”.

You will then be taken to the product info form, where you can edit any content field as you wish. 

Marking a product as out of stock

For simple products where you have not chosen to manage stock (i.e. setting a stock quantity and low stock threshold) you can manually update the stock status by clicking on the inventory tab and updating the “Stock status” dropdown. 

For variable products the stock status can be manually updated at the variation level, by going to the “Variations” tab and updating the “Stock status” dropdown for all the variations you want to change.

Order Management

You can view and manage your orders by going to the “Orders” section of the seller dashboard. When you access the “Orders” section of the dashboard, you will see a list of all your orders. All new orders will appear in the seller dashboard.

By hovering over an order you will see five options appear;

This will show you the full order and customer information, including shipping & billing address.

Provides you with a printable shipping label to be included in the order. Inclusion of the shipping label is optional.

Enables you to add a customer-facing note to the order. Please note, anything added here will be automatically sent via email to the customer.

Gives you the option to add a tracking number to the order. You will be required to select the courier and add the relevant tracking number, which will then be shared with the customer via email.

Enables you to mark the order as shipped. Please note that if you add a shipping label to the order, it will automatically be marked as shipped, so this only needs to be done if there is no tracking to be added to the order.

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